Staff is always friendly there, especially Maggie who is super helpful. Most of the time I get to go to the shop, it’s almost their closing time. But Maggie doesn’t rush to serve you. She will still take her time to verify you do not feel rushed. Parking isn’t so convenient right outside the shop as parking on Hornby is usually full however it is definitely a much better experience shopping at the Ferragamo store than at Holt Renfrew if you are looking for their full collection.
This freshly renovated (4 months now) establishment offers all the requisites for a high-end boutique: attentiveness, presentation, quality goods, and warm hospitality. I used to be helped by Maggie, who was eager to assist despite helping another customer- and even so, she apologised for not being able to attend to me without delay. I later enjoyed a lovely chat together with her over the brand’s history, its past collections, and its designs. It is always nice to know the staff is well-informed! While waiting for her assistance, the other attendants were friendly and open to conversation. And while the selection here is probably not probably the most extensive of the brand, I ended up finding what I wanted through efficient service, and had a very good time with an amicable staff!